Privacy Policy

We collect your information to provide you with the information relevant to your needs and interest. The following Privacy Policy covers Keryana (Private) Limited website (the 'Store', 'Application', 'Marketplace', 'Online Grocery Shop', 'Site'), including its registered domain endings '.pk' and ''

Kindly go through and review our Privacy Policy regarding the information we collect from you through the website. In the following Provacy Policy, "we', "our', "us' and other similar references mean and "you', "your', "consumer', "customer', "user' and other similar reference means a specific user of the website.

This Privacy Policy applies to all the products and services provided by Keryana (Private) Limited. By visiting, registering and shopping on the website means you have accepted the practices described in this Privacy Policy.

If you do not accept and agree with the Privacy Policy and the Terms & Conditions, you are advised not to use website.

If you need any clarification regarding any of the material on the website, you may feel free to contact us on

How we Use and Gather the Information and the Personal Data provided by you

We gather and collect your data provided by you at many points, starting from as soon as you start visiting our website to monitor your performed actions on the website then as soon as you get registered with us, when you log in to our website, when you use our services, when you make a purchase on website, when you perform a transaction with us, when you contact us, if you subscribe to our newsletter service and through other procedures mentioned on our website.

We also collect your information through cookies & sessions (if you have them enabled in your browser). We typically use temporary cookies to ensure that you are being recognized when you are going through the website, to make your information being remembered so you don't have to enter them again and again. If you disable cookies and sessions then once you have placed your items in the shopping cart, by the time you reach checkout they will be gone. We also use persistent cookies so enable the website remember you on your subsequent visits.

We also use server statistics and general statistics to track user trends. These tracks usually include number of read hit on the server, browser type, country, city, gender, IP addresses, page views, and operating system type and navigation patterns. The information collected here does not provide us with any personal identification information about the user. This helps offer services and products according to the type of customers visiting the website.

Personal Information that you provide us is any information that identifies you, which you enable someone to contact you or that describes your status at This is the data that you have provided us with your consent being involved and you agreeing to the Privacy Policy and Terms and Conditions mentioned here at website. You personal information include: your name, your contact number, your address(es), your email address, your payment details such as (credit card number, bank account number), your gender, your age and some other details that you provide us with. If you not provide the information required for that particular service you might not be able to use those services.

When you choose to Pay through (Credit/Debit Card) mode of payment, you will be asked to provide related financial information (credit card, debit card, bank account details, billing address etc.) on the payment merchants website. We will keep all such sensitive information secure at all times and ensure that all such information is only transacted over secure website (of approved payment vendors which are digitally encrypted), and provide the highest possible degree of security available under the technology currently in use.

Keryana (Private) Limited will not use any of your financial information for any purpose other than to complete the transaction.

If the user does not permit, will not save any of your financial information on their servers or any where else, the transaction will be processed through the approved vendors gateway.

Transaction over the internet has its risks which only you can avoid by following the security practices yourself. Incase you notice any suspecious activity you are advised to contact the customer care team to avoid your account being compromised or misused.

Why we collect your personal data and how it is being used

Keryana (Private) Limited uses your personal information provided by you to notify you with latest deals and promotions, to complete your transaction and purchase, to serve you by responding to your requests, deliver your purchased products to you, offer you special offers and flash deals.

If you do not with to receive updates regarding promotions, deals and offers, you may unsubscribe from our mailing lists (link mentioned below every promotion, offer, deal, newsletter) and you will no longer be disturbed.

Protection, Use & Sharing to your personal information

Keryana uses administrative safeguards, electronic and physical protection methods to assist us in securing and preventing unauthorized access to your personal information and maintaining data accuracy.

Except specified in the Privacy Policy, we use reasonable efforts to limit access to your personal information to the employee, agents, officers, developers of

Keryana shares information very carefully with its selected vendors and business partners. These include affinity; companies that perform marketing services, offer reward programs, offer transaction services and perform other business operations for (necessary to perform your transactions).

The information shared with any of the service we ask them to perform are contractually obligated to keep all the information we provide to them confidential and safe. We also provide aggregated statistics about our sales, traffic patterns, number of customers to third parties for monitory benefits, these does not include any of your personal information.

If we are asked to provide your data by law or in good faith belief we might disclose your information we collect from you, to obey the law, to protect and defend our rights, to act in an emergency to protect personal data and information of our users.

Keryana (Private) Limited will not be responsible for the information that you provide to other companies, organizations. If you access any third party link or third party site, you do that on your own risk as is a marketplace there are other third party links on the website.

Keryana (Private) Limited does not direct any of its consent to children under eighteen (18) years of age and any user under eighteen (18) years of age is an unauthorized user at

Keryana (Private) Limited will never ask its "Users', "Consumers, "Customers' or similar to share any sensitive information or transactional information (such as credit card details) through email or call. If incase you receive any such email or call kindly let us know at

Modification to Material (Policies, Terms & Conditions, Agreement, Privacy Policy)

Keryana reserves the rights to make to the structure and design of the website/store, policies, agreements, terms and conditions and this privacy policy at any time.

If whenever keryana makes an addition or modification to any of the mentioned material, users/consumers will be notified through an email associated with your account.

Keryana will not be responsible if the users/consumers fails to receive the notification email due to their ISP or any email filtering service; therefore, you are requested to add to the list of approved domains to receive emails (whitelist).

Keryana will also provide a prominent text regarding the modification to the particular material at the top section of the page for thirty (30) days, after which the notice will be removed. In case you have not accessed the website/store for more than thirty (30) days, it is recommended that you must go through the policies, agreements, privacy policy and these terms and conditions again.

If you find any change in the material that you are not satisfied with, Should you wish to remove your account from, you may do so by sending an email with subject "Termination' to

If you choose to continue using the website/store, you will be deemed to accept the new terms and conditions or privacy policy or policies or agreement as relevant.


Keryana (Private) Limited is committed to protect your personal information and secure your privacy.

The information collected from and on helps us serve you better and understand our market, consumer interest and consumer behavior.

Enquiries and Get in Contact with

If you have any enquiries of want to get into contact with

32-J, 3rd N Street, Block 6, P.E.C.H.S, 75400, Karachi, Pakistan.
Call: +92-332-KERYANA(5379262)

This Privacy Policy was last updated on: 10th October 2019.